Milta Bodrum Marina

Clarification Text About Contact Form



The principles concerning the processing of your personal data by Milta Turizm İşletmeleri A.Ş. (“Company”) as the data controller based in “Neyzen Tevfik Cad. No:9/3 48400 Bodrum/Muğla” in accordance with Turkish Law on Protection of Personal Data no. 6698 (“Law”)

  1. Purpose of Processing Personal Data

Your personal data regarding the category of identity and contact information is collected in the “Contact Form” on our website as a result of your application through our activities. The information you have transferred via the Contact Form is processed for the purposes of carrying out customer service activities, primarily providing information, receiving your wishes and suggestions, and collecting complaints.

Apart from the ones listed above, your personal data may be processed in order to ensure that you can benefit from the services offered by our Company without any problems, to improve our product and service diversity, and to prepare and present various reports, analyzes and studies; only if that your fundamental rights and freedoms are not harmed.

  1. Transfer of Personal Data

The purpose of transferring the data is in line with the purpose of processing personal data. In case the data is stored in the cloud, in order to carry out activities and to plan the business processes, your personal data may be transferred to persons and institutions in the country or abroad, to our business partners, and to authorized public institutions and individuals on demand.

  1. Method and Legal Basis of Collection of Personal Data

Your personal data is collected within the scope of your visit to our website, by filling in the information requested on the screen in contact form in parts of it in the electronic environment, based on a legal reason for the legitimate interest of our Company. This type of personal data is processed with the consent of the natural person concerned as a result of the request for assistance, in accordance with the Law No. 6698.

Your personal data are collected within the scope of Article 5 paragraph (2) subparagraph (f) “Processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject.”.

  1. Application to the Data Controller and Your Rights

Pursuant to Article 11 of the Law, by applying to our Company you are entitled to; a) learn whether or not personal data is being processed, b) request further information about processing if personal data relating to you is being processed, c) learn the purpose of processing of personal data and whether personal data is being used consistently with the purpose, d) know the third parties in the country or abroad to whom personal data is transferred, e) request rectification of personal data if processed incompletely of inaccurately, f) request erasure or destruction of personal data pursuant to Article 7 of the Law, g) Request notifications of the rectification, erasure, destruction, or anonymization to the third parties to whom personal data has been transferred in case the information is missing or wrong, h) object to the processing, exclusively by automatic means of your personal data, which leads to an unfavorable consequence for you, i) request compensation for the damages arising from the unlawful processing of your personal data.

You can submit your information and application requests regarding your right mentioned above to Company according to Communique on the Principles and Procedures for the Request to Data Controller. You can also submit your information and application requests to the address ““Neyzen Tevfik Cad. No:9/3 48400 Bodrum/Muğla” via registered letter or to the mail address.

Our Company will conclude your request free of charge, with respect to the request’s nature, as soon as possible and within 30 days at the latest. However, if fulfilling of the request requires an additional cost, a fee can be taken. Our Company can accept and process the request, or reject the request in writing by explaining the reason.

Rejection of the application, insufficiency of the answer or the failure to respond to the application within an appropriate time period; the data subject becomes entitled to file a complaint to the Personal Data Protection Board (“Board”) within 30 days following the date the data subject become aware of the data controller’s response and 60 days of receipt at most. A complaint cannot be filed before exhausting the remedy of application.

The Board may conduct the necessary inspections within its field of duty upon receiving a complaint or ex officio upon detecting a breach. The complaint shall be examined by the Board and answers shall be provided to those concerned. If no replies are given within sixty days as of the date of the complaint, the request shall be deemed to be rejected. If, as a result of inspections upon receiving a complaint or ex officio investigation, a breach is detected, the Board shall rule the identified contraventions of law to be eliminated by the data controller, and shall notify those concerned accordingly. This decision shall be fulfilled without delay but no later than within thirty days as of the notification of the decision. The Board is authorized to halt data processing or international transfer of data if damages that are hard or impossible to compensate occur and if there is an explicit infringement of the law.

We would like to emphasize that your data is meticulously protected by our Company and thank you for the trust that you place in us.